Terms of service
TERMS OF SERVICE
Last updated: September 2026
OVERVIEW
This website is operated by Melaviae. Throughout the site, the terms “we”, “us” and “our” refer to Melaviae.
Melaviae offers this website, including all information, tools, products and services available through this site, to you conditioned upon your acceptance of the terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers and purchasers.
Please read these Terms of Service carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.
1. ONLINE STORE TERMS
You may use our website and services only for lawful purposes.
You agree not to use our products, website or services for any illegal or unauthorized purpose or to violate any applicable laws or regulations.
You must not transmit malicious code, viruses or other harmful technology through our website.
A violation of these Terms may result in termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone where permitted by law.
We may update, modify or discontinue any part of the website or service when reasonably necessary.
The content of this website may not be reproduced, duplicated, copied, sold or exploited without our written permission, except where permitted by applicable law.
3. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, photographs, specifications and other information as accurately as possible.
Colors and appearance may vary depending on your device, screen settings, manufacturing variations or other factors.
Product availability may change without notice.
We reserve the right to limit quantities, discontinue products or modify our product selection at any time.
We do not guarantee that every product will meet every individual customer’s expectations, but your statutory consumer rights remain unaffected.
4. PRICES AND PAYMENT
Prices are displayed on our website in the currency indicated at the time of purchase.
Prices, promotions and discounts may change without notice unless otherwise stated.
The final amount payable will be displayed during checkout before an order is submitted.
You agree to provide accurate and complete billing and payment information.
Orders may be canceled or declined if payment cannot be authorized, if fraud is suspected, if a product is unavailable, or where another legitimate reason prevents us from fulfilling the order.
5. ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues or incorrect customer information.
If an order is canceled after payment has been processed, any amount owed will be refunded using the appropriate payment method.
Customers are responsible for providing accurate shipping and contact information.
6. SHIPPING AND DELIVERY
Shipping options, estimated delivery times and applicable shipping charges are described in our Shipping Policy and/or during checkout.
Delivery estimates are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather events or unusually high demand.
Customers are responsible for ensuring that the delivery information supplied during checkout is accurate.
Please review our Shipping Policy for additional information.
7. RETURNS AND REFUNDS
Returns, refunds, replacements and cancellations are governed by our Refund Policy.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded.
Please review our Refund Policy before making a purchase.
8. ACCURACY OF INFORMATION
We make reasonable efforts to keep the information on our website accurate and current.
Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.
Where permitted by law, we reserve the right to correct errors and update information.
9. THIRD-PARTY SERVICES AND LINKS
Our website may use or provide access to services operated by third parties, including payment processors, shipping providers, analytics services and ecommerce technology providers.
Third-party websites and services are governed by their own terms and privacy practices.
We are not responsible for the content, accuracy or practices of independent third-party websites.
You should review the applicable terms and policies before using third-party services.
10. PERSONAL INFORMATION
Our collection and use of personal information is governed by our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as described in that policy.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on this website, including branding, text, graphics, layout and original materials, belongs to Melaviae or is used with appropriate authorization.
You may use the website for personal, non-commercial purposes.
You may not reproduce or commercially exploit protected website content without authorization, except where permitted by law.
12. USER COMMENTS AND SUBMISSIONS
If you voluntarily send us feedback, suggestions, reviews or other content, you confirm that you have the right to submit that content.
You must not submit unlawful, abusive, deceptive, defamatory, infringing or malicious material.
We may remove content that violates these Terms or applicable law.
13. PROHIBITED USES
You may not use the website:
(a) for unlawful purposes;
(b) to violate applicable laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse or harm others;
(e) to provide false or misleading information;
(f) to transmit malicious software;
(g) to interfere with the security or operation of the website;
(h) to collect personal information unlawfully; or
(i) to engage in fraudulent activity.
We may restrict access to the service when these conditions are violated.
14. DISCLAIMER OF WARRANTIES
We aim to provide a reliable website and shopping experience, but we cannot guarantee that the website will always operate without interruptions, errors or technical issues.
To the extent permitted by applicable law, the website and its services are provided on an “as available” basis.
Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Melaviae will not be responsible for indirect, incidental or consequential losses arising solely from the use or inability to use the website or services.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
Mandatory consumer rights remain unaffected.
16. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify Melaviae against claims or losses resulting from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
17. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
18. TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our website at any time.
We may restrict or terminate access to the website where reasonably necessary because of a serious violation of these Terms, fraud, unlawful conduct or misuse of our services.
19. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy and other policies published on the website, form the agreement governing your use of our online store.
If any mandatory consumer protection law provides you with additional rights, those rights will continue to apply.
20. GOVERNING LAW
These Terms are governed by the laws applicable to the business operating Melaviae, subject to any mandatory consumer protection laws that apply based on the customer’s location.
Nothing in these Terms is intended to remove rights that cannot legally be waived.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal obligations.
The current version will always be available on this page.
Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
22. CONTACT INFORMATION
Questions regarding these Terms of Service may be submitted using the contact details provided on our Contact Information page.
Website: melaviae.com
Melaviae